Terms and conditions of hire
The “hirer” is the customer hiring the equipment from Florence’s Emporium in these terms and conditions.
Minimum hire is $60. All items are hired for 3-4 days unless other arrangements have been made with Florence’s Emporium. If an extension of hire is desired, please contact Florence’s Emporium for availability. Additional charges will apply.
All furniture hire items are to be transported in a careful manner, using the quilted removalist blankets for protection supplied by Florence’s Emporium. If there is any likelyhood of rain during pickup or return days, hire items must be transported in an enclosed vehicle and not in an open trailer.
Damage, lost, stolen or unclean equipment
All goods hired are the responsibility of the hirer from the time of pickup until goods are returned to Florence’s Emporium, Ingle Farm. I understand accidents sometimes happen, so in the event of a light stain, a nominal cleaning fee will be invoiced to your account. The hirer is liable to pay full replacement cost of any equipment which has been badly damaged, lost or stolen. The hirer will pay any incidental repair costs for damaged equipment. Any damaged equipment will be assessed at the discretion of Florence’s Emporium (This includes if the item can be repaired or if it requires replacement). Burns, holes, tears, water damage or other similar damage to equipment shall be replaced at full cost to the hirer.. Any individual piece of equipment returned unclean to Florence’s Emporium, shall incur a minimum cleaning fee of $100.00.The hirer shall endeavour to protect the equipment from the elements during the time of hire. In poor weather conditions, storage of the equipment may be necessary and is the responsibility of the hirer to see that the equipment is stored safely and without damage . Any equipment damaged from weather is the full responsibility of the hirer and shall be paid at full replacement cost to Florence’s Emporium.
Pick up and return Times
Pickup and Returns are offered on Thursdays, Fridays, Sundays and Mondays 5-7pm or by arrangment. Please contact before booking if these times are not suitable, to make other arrangements. Once booked, pick up and return times are locked in..Failure to return hire equipment within the specified times will incur extra charges.
Please note that copy of photo ID will be taken by Florence’s Emporium at time of pick up.
Cancellations or postponements
All payments are final and your hire date will be booked from the time of payment and booking date cannot be changed as your date is blocked on the calendar and other customers are unable to book for those dates
Florence’s Emporium does not issue refunds.
Florence’s Emporium shall in no way be held responsible or accountable for any injury, death or loss of income caused to the hirer, any third parties or properties due to the hire of equipment.
Availability of products
Accidents sometimes happen and in the unlikely event that a customer damages an item already booked for another event, every endeavour will be taken to repair the item in time or a similar item of the hirer’s choice may be substituted, however due to the unique nature of our stock, this may sometimes not be possible and Florence’s Emporium accepts no liability in these circumstances
Booking or Payment of Invoice
Finalising your booking or payment of your invoice will imply that you have agreed to these terms and conditions.